Privacy Policy

Privacy Statement
Flightpath applications are developed following a few guiding principles for collecting and presenting information:

  • Gather a minimum of information
    We gather only the information required to achieve our core mission: improving the business operations of our customers and the professional lives of our users. FlightPath strives to deliver on its mission with a minimum of data collected, whether that data is integrated from other business systems or requested via user input. For example, FlightPath derives deep insight from customer calendar data by providing integration tools that filter out personal meetings (e.g. dentist appointments, soccer games and school drop-offs) and analytics engines that require only standard header information.
  • Default to anonymous
    Business insights derived from analysis of company data or user input will be presented as anonymous to other users by default. In general, FlightPath will not present aggregated metrics unless they are about groups with 5 or more people in them to prevent users from deducing individual responses.
    Some application features are designed to improve team communication and transparency. Understanding the source of particular types of data such as recognition and goal highlights is critical to achieving this mission. Text comments such as these are not anonymous.
  • Customizable privacy rules
    We offer a range of privacy filters that business can use to protect their sensitive data. There are inherent tradeoffs to the quality and utility of datasets when removing significant information, but the filters are easy to configure and changes can be made throughout an engagement if it is determined that they are needed after launch.
    Similarly, we offer individual users the ability to set preferences that control the privacy of their responses and the means by which they would like to interact with FlightPath products. For example, FlightPath users might prefer to respond to pulse questions via mobile application rather than email. In this case, they can easily set such a preference in their settings profile.
  • Highest standard of privacy and security practices
    We strive to maintain compliance with the highest level of laws and recommended practices. We will not require 3rd party access to email servers or passwords; all operations on your servers are performed by your personnel. We strive to offer the highest security and encryption available.

Privacy Policy (Last Updated March 12 , 2015)
FlightPath Human Systems, LLC ("FlightPath" or "we") provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of our application for mobile devices (the "Application") and our website, accessible at copilotme.com (the "Site"). This Privacy Policy applies only to information that you provide to us through the Application or Site. This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy via the Application or on the Site. You are advised to consult this policy regularly for any changes. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our FlightPath Terms of Service, accessible at https://copilotme.com/terms.html.

As used in this policy, the terms "using" and "processing" information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates within the United States or internationally.

Information Collection and Use
Our primary goals in collecting information are to provide and improve our Application, Site, services, features and content, to administer your use of the Application and Site (together, the "Service") and to enable users to enjoy and easily navigate the Application and Site.

Personally Identifiable Information
  • When you register with us through the Service or when you choose to link Third Party Accounts to your Account, we may ask you for personally identifiable information. Personal Information may include, but is not limited to, an individual's name, phone number, and email address. We collect your name and email address in connection with registration to use the Service. We use the Personal Information you provide only to provide the Service and administer your inquiries.
  • We may also collect other information that you provide as part of registration and your use of the Service (e.g. answers to log-in questions, poll responses, opinion information, and individual application usage preferences) ("Non-Identifying Information"). We use this information (in some cases in conjunction with your Personal Identifying Information) only to provide the Service and administer your inquiries.
  • We collect and hold personal information for a variety of purposes – and different kinds of personal information are used for different purposes. In each case, however, the personal information we collect and hold is reasonably necessary for our functions and activities, including in order to provide you with services you would expect from us. These purposes are:
    • for purposes necessary or incidental to providing you with goods and services that you have ordered or requested from us;
    • to personalize and customize your experience when using our site (including so that our site is presented in the most effective manner for you and for your computer);
    • to communicate with you (including by email, mail or telephone, and including in relation to changes to our products and services);
    • to manage and enhance our products and services;
    • for system administration (including the provision of support services to subscribers to our FlightPath software);
    • for network analysis and security;
    • to allow you to participate in interactive features of our site that may be available;
    • to investigate any complaints about or made by you, or if we have reason to suspect that you are in breach of any of our terms and conditions or that you are, have been or may be engaged in any unlawful activity; and
    • as required or permitted by any law (including privacy legislation).
  • We may also use your Personal Information to contact you with FlightPath newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or contact us via email at: info@copilotme.com (See "Changing or Deleting Information," below.)

Log Data
When you visit the Service, whether as a User or a non-registered user just browsing (any of these, a "FlightPath User"), our servers automatically record information that your browser sends whenever you visit a website ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type or the webpage you were visiting before you came to our Service, pages of our Service that you visit, the time spent on those pages, information you search for on our Service, access times and dates, and other statistics. From users of the Application, we also collect Log Data such as agent version, platform, API key for the Application, Application version, mobile device model, manufacturer and version, access times and dates, time zones and network status.

We use service providers such as Google Analytics to collect, monitor and analyze this information in order to increase our Service's functionality and user-friendliness, and to better tailor our Service to our visitors' needs. We also use this information to verify that visitors to the Application and Site meet the criteria required to process their requests. Accordingly, Log Data may be shared with Google and potentially other service providers which have their own privacy policies (for example at http://www.google.com/policies/privacy/) addressing how each party uses such information.

Cookies
Like many online services, we use "cookies" to collect information. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. We use cookies for two purposes. First, we utilize persistent cookies to save your login information for future logins to the Service. Second, we utilize session ID cookies to enable certain features of the Service, to better understand how you interact with the Service and to monitor aggregate usage by FlightPath Users and web traffic routing on the Service. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Service and then close your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all functionality of the Service.

Information Sharing and Disclosure
Generally, only our staff will access your personal information, and then only on a “need to know” basis. We may, however, in some circumstances disclose your personal information to 3rd parties.

  • User Content Sharing
    FlightPath will share your User Content (which may include your or third party Personal Information) with your Third Party Accounts or third parties only when you choose to share such User Content via the Service, and in accordance with the selections that you make via the Service. You must have all rights and permissions necessary to share any User Content via the Service. You represent and warrant that no third party has objected to your sharing of such User Content. If any third party does object to your sharing of such User Content through the Service, you will promptly contact FlightPath to remove such User Content. Aggregate Information and Non-Identifying Information We may share aggregated information that does not include Personal Information and we may otherwise disclose Non-Identifying Information and Log Data with third parties for industry analysis, demographic profiling and other purposes. Any aggregated information shared in these contexts will not contain the Personal Information provided by you.
  • Service Providers
    We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Application and Site- related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Application's and Site's features) or to assist us in analyzing how our Application, Site and Service are used. These third parties have access to Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Compliance with Laws and Law Enforcement
    FlightPath cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of FlightPath or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable activity.
  • Business Transfers
    FlightPath may sell, transfer or otherwise share some or all of its assets, including Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.

Phishing
Identity theft and the practice currently known as "phishing" are of great concern to FlightPath. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your login information, or national identification numbers in a non-secure or unsolicited e- mail or telephone communication. For more information about phishing, visit the Federal Trade Commission's website.

Changing or Deleting Your Information
All Users may review, update, correct or delete the Personal Information provided during registration to use the Service by contacting us. If you completely delete all such information, then your Account may become deactivated. If you would like us to delete your Account in our system, please contact us at support@copilotme.com with a request that we delete your Personal Information from our database, or use the delete account button found in the account settings section of the application. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.

Security
FlightPath is very concerned with safeguarding your information. FlightPath is hosted in a security hardened server environment that uses multiple firewall layers and other advanced technology to prevent interference or access to your data. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. When data is entered or accessed via the Service, we encrypt all information using secure socket layer technology (SSL) to protect all data in transit. We also encrypt sensitive information wherever it is stored on our systems to ensure your data is safe, secure, and available only to your registered account. Your data will be completely inaccessible to other registered users or organizations in our system.

  • Notification
    We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your electronically stored "personal data" (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on the Site or via the Application in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
  • Vulnerability reporting
    If you believe you have discovered a security vulnerability, privately share details of the suspected vulnerability with FlightPath by sending an email to info@copilotme.com. Provide full details of the suspected vulnerability so the FlightPath team may validate and reproduce the issue.
  • Security research
    FlightPath does not permit the following types of security research:
    • Causing, or attempting to cause, a Denial of Service (DoS) condition
    • Accessing, or attempting to access, data or information that does not belong to you
    • Destroying or corrupting, or attempting to destroy or corrupt, data or information that does not belong to you
  • No compensation
    FlightPath does not compensate people for reporting a security vulnerability, and any requests for such compensation will be considered a violation of the conditions above. In such an event, FlightPath reserves all of its legal rights.

International Transfer
Your information may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, FlightPath transfers Personal Information to the United States and processes it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links to Other Sites
Our Service may contain links to other websites. If you choose to visit a third party link, you will be directed to that third party's website. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other websites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.

Our Policy Toward Children
The Service is not directed to persons under 18. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at info@copilotme.com. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.

Contacting Us
If you have any questions about this Privacy Policy, please contact us at info@copilotme.com, or at:

10151 Deerwood Park Blvd #250
Jacksonville, FL 32256